Namefi Registration Agreement

Last revised: 2026-10-14

PLEASE READ THIS AGREEMENT CAREFULLY, AS IT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS AND REMEDIES.

1. Definitions

   • "Registrar" refers to Namefi (D3Serve Labs Inc.), an ICANN-accredited domain name registrar.
   • "Registrant" refers to the individual or entity registering a domain name through Namefi.
   • "Agreement" refers to this document outlining the terms and conditions governing the relationship between Registrar and Registrant.
   • "ICANN" refers to the Internet Corporation for Assigned Names and Numbers.

2. Obligations of the Registrant

2.1 Accuracy of Information [RAA 3.7.7.1; Registration Data Policy Section 6]: Registrant agrees to provide accurate and reliable contact details and to promptly update them within seven (7) days of any change during the term of the domain name registration. These details include: a) Full name b) Postal address c) Email address d) Voice telephone number e) For an organization, association, or corporation, its name and the name of an authorized person for contact purposes f) State/province and postal code where applicable to the country or territory g) Fax number, if optionally provided

The ICANN Registration Data Policy governs collection and processing of gTLD registration data. If you provide a Registrant Organization as domain registration data, that organization is considered the Registered Name Holder. Publication of the organization name is a separate choice, subject to that Policy and applicable law. Providing company information in a compliance review does not, by itself, change the Registered Name Holder of existing domains.

Updating your account profile does not automatically update contact details or ownership recorded for existing domains. Contact support@namefi.io if those registration records need correction.

2.2 Consequences of Inaccurate Information [RAA 3.7.7.2]: The Registrant acknowledges that: a) Willful provision of inaccurate or unreliable information, b) Willful failure to update information provided to Registrar within 7 days of any change, or c) Failure to respond for over fifteen (15) calendar days to Registrar's inquiries concerning the accuracy of contact details, shall constitute a material breach of this Agreement and be a basis for suspension and/or cancellation of the domain name registration.

2.3 Acceptable Use [Namefi Terms of Service Section 4]: Registrant must comply with the prohibited-use requirements in the Namefi Terms of Service, including restrictions on illegal activity, fraud, impersonation, spam, DNS abuse, and unauthorized use of communications intended for previous domain owners. These requirements also apply when the Registrant allows others to use a domain.

2.4 Infringement and Legal Violations [RAA 3.7.7.9]: Registrant agrees that the registration of the domain name shall not infringe upon the legal rights of any third party, including but not limited to, rights under trademark law, copyright law, and any other applicable law.

2.5 Indemnification: Registrant agrees to defend, indemnify, and hold harmless Registrar, ICANN, and their respective contractors, agents, employees, officers, directors, shareholders, and affiliates from and against any claim, damages, liabilities, costs, and expenses (including reasonable legal fees and expenses) arising out of or related to the Registrant's domain name registration and use.

As required by RAA 3.7.7.12, Registrant also agrees to indemnify and hold harmless the applicable Registry Operator and its directors, officers, employees, and agents against claims, losses, liabilities, costs, and reasonable legal expenses arising from or related to the registration and use of the domain name.

2.6 Dispute Resolution [RAA 3.8]: Registrant agrees to submit to proceedings commenced under the following ICANN dispute resolution policies: a) Uniform Domain Name Dispute Resolution Policy (UDRP) https://www.icann.org/resources/pages/policy-2012-02-25-en b) Uniform Rapid Suspension (URS) system, where applicable to the domain's registry https://www.icann.org/resources/pages/urs-2014-01-09-en c) Any other policy or procedure adopted by ICANN for domain name dispute resolution.

2.7 Use by Third Parties [RAA 3.7.7.3]: When licensing a domain to another party, Registrant remains the Registered Name Holder of record and must maintain its own complete contact details and contact information adequate to resolve problems. Registrant accepts liability for wrongful use unless it provides the licensee's identity and current contact details within seven (7) days to a party presenting reasonable evidence of actionable harm, as provided in this RAA section.

2.8 Personal Data Provided for Others [RAA 3.7.7.6]: If Registrant supplies another individual's personal data, Registrant confirms that the individual received equivalent notice of its purposes, recipients, required and optional fields, and access/correction rights, and consented to the processing described in the Namefi data-processing notice.

2.9 Jurisdiction and Registration Measures [RAA 3.7.7.10–11]: For disputes arising from a domain's use, Registrant submits to the courts of its domicile and the courts where Registrar is located, without excluding other applicable jurisdictions. Registrant accepts suspension, cancellation, or transfer under applicable ICANN policies or compatible registrar/registry procedures to correct registration errors or resolve domain disputes.

2.10 Applicable Registry Requirements: Registry requirements apply according to the domain's extension. A registry agreement or policy for one extension does not automatically apply to another. Nothing in this Agreement replaces mandatory ICANN policies or applicable law.

3. RDDS (WHOIS) Accuracy [RDDS Accuracy Program Specification]: The Registrant agrees to maintain accurate and up-to-date registration data, and acknowledges that Registrar may periodically verify and validate this information as per the RDDS Accuracy Program Specification: RDDS Accuracy Program Specification, included in the current RAA

4. Expiration and Renewal [Expired Registration Recovery Policy]: The Registrant acknowledges that they have read and understand the domain name expiration and renewal process, including the potential for domain deletion if not renewed. Registrar will provide notices as required by the Expired Registration Recovery Policy: https://www.icann.org/resources/pages/errp-2013-02-28-en

5. Term and Termination

5.1 Term: This Agreement shall remain in effect for the period of the domain name registration, unless terminated earlier in accordance with this Agreement.

5.2 Suspension and Termination: For a breach of this Agreement or the Namefi Terms of Service, Registrar may reject orders, restrict, suspend, or terminate account access, suspend DNS resolution, or suspend or cancel affected domains, subject to applicable law, ICANN policies, applicable registry requirements, and required notice or correction opportunities. Measures must be appropriate to the evidence, breach, and risk of harm. Registrar may act immediately where permitted or required to stop DNS abuse, prevent fraud, or comply with legal or regulatory requirements.

6. Agreement Modification Registrar reserves the right to modify this Agreement at any time at its sole discretion, to the extent allowed by law and ICANN Accreditation. Registrant agrees to comply with any changes within thirty (30) days of notice, which may be provided via email to the contact information on record or publication on Registrar website. Registrant's continued use of the domain name after such modifications shall constitute acceptance of the modified terms.

7. Limitation of Liability To the fullest extent permitted by applicable law, Registrar shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use any domain name registration services or arising out of or in connection with this Agreement, even if Registrar has been advised of the possibility of such damages.

8. Governing Law This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction in which the Registrar is located, without regard to its conflict of law principles.

9. Force Majeure Registrar shall not be deemed in default hereunder, nor shall it hold the other party responsible for, any cessation, interruption or delay in the performance of its obligations due to earthquake, flood, fire, storm, natural disaster, act of God, war, terrorism, armed conflict, labor strike, lockout, boycott or other similar events beyond the reasonable control of Registrar.

10. Severability If any provision of this Agreement is held to be unenforceable or invalid, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.

11. Entire Agreement This Agreement constitutes the entire understanding between the Registrar and the Registrant and supersedes all prior agreements, understandings, and representations, whether oral or written.

By registering or renewing a domain name with Namefi, the Registrant acknowledges that they have read, understood, and agree to be bound by this Agreement and the policies applicable to their domains. The RAA is the agreement between ICANN and Namefi; its cited provisions explain obligations incorporated into this registration agreement. Relevant references include:

• Registrar Accreditation Agreement (RAA): RAA incorporating the amendments effective 5 April 2024
• Registration Data Policy: https://www.icann.org/en/contracted-parties/consensus-policies/registration-data-policy
• Transfer Policy: https://www.icann.org/resources/pages/transfer-policy-2016-06-01-en
• Whois Data Reminder Policy: https://www.icann.org/resources/pages/registrars/consensus-policies/wdrp-en
• Privacy and Proxy Services information (if offered): https://www.icann.org/resources/pages/privacy-proxy-registration-2017-12-01-en
• UDRP information and procedures: https://www.icann.org/resources/pages/help/dndr/udrp-en
• URS information and procedures: https://www.icann.org/resources/pages/urs-2014-01-09-en
• Transfer Policy information and procedures: https://www.icann.org/resources/pages/transfer-policy-2016-06-01-en
• Registrants' Benefits and Responsibilities: https://www.icann.org/resources/pages/benefits-2013-09-16-en
• Whois Data Reminder Policy procedures: https://www.icann.org/resources/pages/wdrp-2012-02-25-en
• RDDS Accuracy Program information and procedures: https://www.icann.org/resources/pages/wdprs-specification-2017-02-01-en
• Expired Registration Recovery Policy: https://www.icann.org/resources/pages/errp-2013-02-28-en
• Data retention policies: https://www.icann.org/resources/pages/data-retention-2017-12-04-en

Appendix

Namefi Pricing

Registration, renewal, and transfer prices are available on the TLD pricing page and displayed through the Service before purchase. Applicable registry requirements depend on the domain's extension.

Namefi Abuse Reporting Procedures

Abuse Contact Information (RAA 3.18.1)

• Email: abuse@namefi.io
• Reporting instructions: https://namefi.io/abuse

Abuse Reporting Process

1. Submit a report by emailing abuse@namefi.io, following the abuse reporting instructions.
2. Namefi will provide confirmation of receipt (RAA 3.18.1).
3. For reports of Illegal Activity from designated authorities, Namefi will review within 24 hours (RAA 3.18.3).
4. Namefi will promptly take appropriate mitigation action where it has actionable evidence of DNS abuse, taking account of the harm and potential collateral effects (RAA 3.18.2). Other breaches are handled under the applicable agreements and law.

Types of Abuse Handled

• DNS Abuse: malware, botnets, phishing, pharming, and spam (when used as a delivery mechanism for the other forms of DNS Abuse) (RAA 3.18.1)
• Illegal Activity: As reported by law enforcement, consumer protection, quasi-governmental or other similar authorities (RAA 3.18.3)

Namefi will maintain records of abuse reports and actions taken for the shorter of two (2) years or the longest period permitted by applicable law (RAA 3.18.4).

Namefi Deletion and Auto-Renewal Policy

Domain Expiration (ERRP 2.1.1)

1. Namefi will provide at least two notices to the Registered Name Holder prior to expiration.
2. The first notice will be sent approximately one month prior to expiration.
3. The second notice will be sent approximately one week prior to expiration.

Renewal Process

1. If the domain is not renewed by the expiration date, it will enter a grace period.
2. During the grace period, the domain can be renewed at the standard renewal fee.
3. After the grace period, if applicable, the domain may enter a Redemption Grace Period where it can be restored for an additional fee.

Auto-Renewal

1. Domains set for auto-renewal will be automatically renewed at expiration if the account has sufficient funds.
2. Auto-renewed domains can be deleted within a specified period for a full refund.

Fees

• Standard renewal prices: TLD pricing page. Any additional late-renewal or redemption/restoration fee is disclosed before that service is purchased.

Namefi Customer Service Dispute Resolution Processes (RAA 3.7.11)

Submitting a Complaint

1. Email: support@namefi.io

Dispute Resolution Process

1. Initial Review (1-2 business days)
   • Support team reviews the complaint and gathers necessary information.
2. Investigation (2-5 business days)
   • Support team investigates the issue, consulting with relevant departments if needed.
3. Resolution Proposal (1-2 business days)
   • Support team proposes a resolution to the customer.
4. Customer Feedback (5 business days)
   • Customer reviews the proposed resolution and provides feedback.
5. Implementation or Escalation
   • If the customer accepts, the resolution is implemented.
   • If not satisfied, the issue is escalated to management.
6. Final Resolution (5 business days)
   • Management reviews escalated issues and provides a final decision.

Appeals Process

• Customers may submit an appeal within 30 days of the final resolution.
• Appeals will be reviewed by senior management within 10 business days.

Namefi will maintain records of all complaints and resolutions for at least two years (RAA 3.4.2).

Namefi Data Processing Notices (RAA Section 3.7.7.4)

Namefi provides the following notice to each new or renewed Registered Name Holder:

1. Purpose of Data Collection:

   • To register and manage domain names
   • To comply with ICANN and registry requirements
   • To provide domain-related services
   • To conduct compliance reviews, address fraud and abuse, and assess registration-limit requests, as described in the Privacy Policy

2. Recipients of Data:

   • ICANN
   • Registry Operators
   • Escrow providers
   • Law enforcement (when required by law)

3. Data Elements:

   • Mandatory contact data: Name, postal address, email and phone number, with state/province and postal code where applicable to the country or territory; organization and authorized contact information where applicable
   • Domain data includes the domain name and nameservers where provided/applicable, under the Registration Data Policy
   • Optional: Fax number (if provided)
   • Company and declaration information required for a compliance review is distinct from the data required to register a domain; optional supporting examples are marked in the review form

4. Access and Rectification:

   • You may access and correct your account profile through Contact Details; profile edits do not automatically change existing domain registration records
   • For assistance, contact support@namefi.io

By registering or renewing a domain name with Namefi, you consent to this data processing as required by RAA Section 3.7.7.5.

Namefi will use personal data consistently with the disclosed purposes and limitations and take reasonable precautions against loss, misuse, unauthorized access, disclosure, alteration, or destruction (RAA Sections 3.7.7.7–8). Our Privacy Policy describes the relevant data categories, recipients, retention, and privacy rights.

Namefi Registry Data and Data Escrow (RAA Sections 3.2 and 3.6)

Registry data submission and registration data escrow are distinct from public zone-file access:

1. Zone File Access:

   • Namefi does not directly provide zone file access
   • Access to zone files is managed by the respective gTLD Registry Operators

2. Data Submission:

   • Namefi submits required registration data to the appropriate Registry Operator (RAA 3.2.1 and the Registration Data Policy); this does not mean that personal contact details appear in the public DNS zone file

3. Data Escrow:

   • Namefi escrows registration data with an ICANN-approved escrow agent (RAA 3.6)
   • Escrow deposits follow the applicable ICANN escrow requirements
   • Data is held under an agreement specifying release conditions as per RAA 3.6

4. Registrant Notification:

   • Registrants are informed that their registration data may be escrowed and released under specified conditions through our Registration Agreement

For zone file access requests, please contact the respective gTLD Registry Operator.

Namefi Procedures for Handling Domain Name Disputes (RAA Section 3.8)

Namefi implements the following procedures for domain name disputes:

1. Uniform Domain-Name Dispute-Resolution Policy (UDRP):

   • Namefi will observe the ten-business-day waiting period after receiving a UDRP decision ordering cancellation or transfer, and the court-proceeding provisions of UDRP Paragraph 4(k), before implementation
   • Namefi will apply the UDRP lock required by the Rules, including preventing the respondent from changing the registrant or registrar, subject to permitted procedural corrections; that lock does not itself prevent renewal or ordinary DNS resolution

2. Uniform Rapid Suspension (URS):

   • Where URS applies, Namefi will cooperate with the URS Provider and Registry Operator and comply with applicable registrar obligations
   • The Registry Operator applies the lock and suspension under URS Procedure Sections 4.1 and 10.2

3. Court Orders:

   • Namefi will comply with any court orders received regarding domain name disputes (RAA 3.7.7.11)

4. Expiring Domains Under Dispute:

   • If a disputed domain expires during UDRP proceedings, the complainant may renew or restore the name under the same commercial terms as the registrant (RAA 3.7.5.7)

For more information on dispute procedures, visit https://www.icann.org/resources/pages/dndr-2012-02-25-en

Namefi Expiration and Renewal Notices Procedures (ERRP Section 2.1)

Namefi implements the following procedures for expiration and renewal notices:

1. Expiration Notices (ERRP 2.1.1):

   • First notice: Sent approximately 30 days before expiration
   • Second notice: Sent approximately 7 days before expiration
   • Notices are sent to the Registered Name Holder's email address

2. Renewal Reminder (ERRP 2.1.2):

   • If the registration is neither renewed nor deleted, an additional notice with renewal instructions is sent within 5 days after expiration

3. Notice Content:

   • Clear indication that the domain will expire if not renewed
   • Instructions for renewal
   • Consequences of non-renewal (e.g., domain suspension, potential loss)

4. Renewal Grace Period:

   • Registrants may renew expired domains for a specified period after expiration
   • The exact duration of this period is subject to registry policies

5. Post-Expiration Renewal Fees:

   • Any difference between pre-expiration and post-expiration renewal fees is disclosed through the Service

6. Renewal Policy Updates:

   • Material changes to our deletion and auto-renewal policy during a registration will receive at least the same notice effort as material changes to our registration agreement (RAA 3.7.5.4)

For questions about the renewal terms described above, contact support@namefi.io.

Related Namefi Policies

• Terms of Service
• Privacy Policy
• Abuse Reporting Procedures